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Resume of

Diana S.Moore

457 East Lee Street · Louisville KY 40217-1139 · (502)637-2860 · (502)314-2431 · dmoore@daymarcollege.edu


Objective

To obtain a challenging and rewarding administrative position in education utilizing my academic experience as well as my information technology, human resources, and office management skills.

Experience

IT Coordinator/Lead Instructor Daymar College, Louisville, KY 2000-Present
  • Maintain 100+ networked PC's
  • decreased down time on the network to almost zero
  • Developed lesson plans and streamlined curriculum for the Computer Repair Technology Program
  • Microsoft Certified Professional in Windows 2000 Professional
  • Comptia A+ certfied
Supervisor Brantley Services, Inc., Louisville, KY, 2000-Present
  • Received two promotions within a year
  • Employee of the Month
  • Supervise approximately one hundred employees with a team of 4 other supervisors
  • Train employees in the proper screening method for entry to the international air field
  • Train employees in the proper sceening method for threat objects & asset protection
  • Monitor access at an international airport
  • Familiar with FAA regulations regarding access control and security of the facility
  • Ramp certified
Consultant Merideth & Moore Associates, Louisville, KY, 1991-Present
  • Custom build, repair, and network PC's for customers
  • Custom programming solutions & web page design
Microcomputer Instructor Rets Electronic Institute, Louisville, KY, 1998-2000
  • Prepared daily lesson plans and daily class activities
  • Instructor of the Month
  • Reviewed and recommended textbooks
  • Developed lesson plans for eight of the core microcomputer classes
Adjunct Microcomputer Instructor Computer Education Services, Louisville, KY, 1996-1998, 1993-1994(currently Decker College)
  • Maintained 25+ workstations
  • Developed the in-house text for the Lotus class
  • Contract training
  • Provided training to the U.S. Army Recruiting Command
  • Worked with students with various disabilities
  • subjects taught consisted of sofware applications, general math, medical and legal terminology, and medical and legal transcription
Systems Engineer Bitwise Technology, Louisville, KY, 1996-1997
  • Maintained networks for various client in the Metro area
  • Custom built computers and networks
  • Maintained inventory
Director of Information Technology Planning & Construction Assoc., Louisville, KY, 1995-1996
  • Maintained IBM token ring network
  • Provided training to new and existing employees
Independent Contractor Power Staffing, Louisville, KY, 1993-1997
  • Assisted in setting up the applicant testing software
  • Data entry of applicant information
Adjunct Microcomputer Instructor Kentucky College of Business, Louisville, KY, 1993-1995
  • Prepared daily lesson plans and daily class activities
  • Reviewed and recommended textbooks
  • Developed lesson plans for microcomputer classes
  • Maintained 25+ workstations
  • Subjects taught included software applications, medical manager, claims processing, medical terminology, medical records technology, medical law and ethics
Adult Education Instructor/Substitute Jefferson county Public School System, Louisville, KY, 1992-1994
  • Prepared daily lesson plans and daily class activities
  • Developed lesson plans & class materials for introductory microcomputer classes
  • Substituted for elementary, middle, and high school classes
  • Worked with special needs children
Adjunct Microcomputer Instructor Watterson College, Louisville, KY 1992(January-December)
  • Prepared daily lesson plans and daily class activities
  • Reviewed and recommended textbooks
  • Developed lesson plans for computer science classes
  • Subjects taught included computer terminology, computer literacy, COBOL programming, and software applications
Office Manager Clean Air Co., Inc., Louisville, KY, 1991-1992, 1983-1987
  • Accounting duties consisted of A/R, A/P, Payroll & taxes
  • Decreased the uncollected debt by 60%
  • Followed up on sales leads
  • Managed production & service departments in absence of President
  • Highest sales award
Customer Service Representative/Rate Renewal Team Leader National Insurance Services, Brandon, FL, 1989-1991
  • Customer service representative
  • Reviewed claims for errors at client's request
  • Rate renewal team leader
  • Identified a billing fraud scam, initiated a fraud investigation, assisted the legal department and the state of California in collecting the necessary information to stop and prosecute the perpetrators of the fraud scam
Computer Operations Manager Springlock Scaffolding, Tampa, FL, 1988-1989
  • Implemented mini-computer system to replace antiquated mainframe system
  • Implementation completed six months ahead of schedule
  • Reduced uncollected debt in conjunction with operations manager
  • Supervised department of 7 data entry and accounting clerks
Director of Human Resources Holiday Inn Ashley Plaza, Tampa, FL, 1987-1988
  • Maintained required files on 350+ employees
  • Maintained required information for OSHA & worker's compensation compliance
  • Managed and processed payroll and taxes
  • Managed benefits for 350+ employees
  • Maintained daily/weekly/monthly/yearly profit/loss statements
  • Interviewed prospective employees
  • Processed new-hire paperwork
  • Counseled employees
Human Resource specialist/Payroll Clerk Marriott Hotels, Tampa, FL, 1986-1987
  • Maintained computerized schedule for 350+ employees
  • Entered and transmitted payroll
  • Interviewed prospective employees
  • Maintained required files on 350+ employees

Education

University of PHoenix
Phoenix, AZ
MAED, Adult Education & Distance Learning 2002-Present
(expected graduation date Dec. 2003)
McKendree College
Louisville, KY
BA, Business Administration 1992-1993
Watterson College AS, Applied Computer Science, Magna Cum Laude 1983-1984
Detrick Vocational School
Louisville, KY
Certificate in Data Processing 1982-1983
Iroquois High School Diploma in General Studies 1980-1983


Accomplishments

  • 2003 National Republican Congressional Leadership Award
  • Chairperson for the Child ID program, Louisville Block Watch Council 1996-1998
  • Future Business Leaders of America Scholarship recipient

Skills

  • Comptia A+ certified
  • Microsoft Certified Professional
  • Microsoft Office Suite
  • Quickbooks Accounting Software
  • HTML
  • 60-70 w.p.m. typing speed & 10-key by touch